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CASE STUDY

Boosting La Relojería's sales with a customised strategy for Cyber Monday

 

Client: La relojería   |    OVERVIEW    |    CHALLENGE    |    SOLUTION    |  RESULTS 

LaRelojería_BF

Overview

La Relojería increased its profits and improved its results on Black Friday

La Relojería CL has established itself as the leading e-commerce for watches and accessories in Chile, offering a wide variety of brands and models for all styles. The company faced the challenge of maximizing its sales during Black Friday in a highly competitive market. During Black Friday 2024, a high-impact strategy was implemented on Google and META. The goal was to link all conversion ads to optimized catalogs and layouts on Adsmurai Marketing Platform, which improved the user experience, accelerated loading times, and maximized conversion rates.

This strategy boosted product visibility, improved audience segmentation, and enhanced campaign performance, resulting in significant profit growth with more efficient investment.

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Investment

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CPA

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Sales

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Profitability

Challenge

Improve the results of the Black Friday 2023 campaign

La Relojería, a company specializing in the sale of high-end watches, faced a common challenge in the retail sector during Black Friday.

  • High competition: Numerous brands competing for consumer attention.

  • Need to optimize the catalog: The company had an extensive catalog, but it was not optimized for dynamic ad campaigns.

  • Improving conversions: A strategy was needed that not only attracted traffic but also maximized sales conversions.

La Relojería's priority is to maintain a high return on ad spend (ROAS) and increase its revenue. The main objective was to improve the results of the previous Black Friday, focusing on product ads, increasing brand visibility, and achieving higher sales.

 

Solution

Ad optimization for Meta and Google campaigns with Adsmurai Marketing Platform to enhance performance

To tackle this challenge, La Relojería implemented various tools from Adsmurai Marketing Platform, focusing on three key pillars: 

  1. Product catalog optimization

Using Adsmurai's Feeds module, La Relojería improved its catalog quality in the following aspects:

  • Standardization and data enrichment: Ensuring each product had clear, precise, and attractive information (optimized names, detailed descriptions, and updated prices).

  • Smart segmentation: Creating custom product feeds, dividing the catalog into key categories such as "luxury watches," "sports watches," and "gift watches."

  1. Creation of optimized layouts and ads

To enhance ad effectiveness, La Relojería used the Dynamic Ads Creative module, achieving:

  • Custom creative designs: Adapting catalog ads to the brand's visual identity with dynamic templates.

  • Image optimization: Using Adsmurai's AI, they removed backgrounds and highlighted exclusive watches with better visual quality.

  • Engaging messages: Including key phrases like “Limited Black Friday Offer” and “Get Your Gifts Early” in the designs.

  1. Advanced segmentation and ad strategies

Using the platform, La Relojería launched catalog ads on Facebook, Instagram, and Google, implementing advanced strategies such as:

  • Purchase intent segmentation: Targeting ads at users who had already shown interest in luxury watches.

  • Dynamic retargeting: Re-engaging users who visited the website but didn't complete a purchase by showing them the products they viewed.

  • Automated dynamic offer campaigns: Adjusting offers in real time based on demand and customer interaction.

"A thorough analysis and an effective strategy can help us achieve and exceed our goals. Distributing the budget efficiently, segmenting catalogs, and planning campaigns for each key date were crucial to surpassing any expectations for the campaigns."

-Juan Morales - Digital Account Manager

CS La relojeria.cl 1

 

CS La relojeria.cl 1

 

Results

105% increase in sales and 60% reduction in CPA during Black Friday

With a focus on improving the results of the previous year's campaign, La Relojería achieved outstanding results thanks to an optimized strategy in its E-commerce. Through segmentation, personalization, and campaign optimization, they managed to increase their revenue by 112% and improve profitability by 162%. Compared to the previous year's event, there was a 105% increase in conversions with a similar investment, which resulted in a 60% lower cost per acquisition (CPA).

 

The strategy used by the Adsmurai team, led by Juan Esteban and Andrés, combined with an analysis of consumer behavior and ad spending from previous years, allowed us to reach record volumes with a decrease in total spending. This improved profitability and also highlighted the importance of a well-thought-out full-funnel strategy that generates traffic by leveraging high-performing content organically.
Harsh Ledwani
CEO, La relojeria.cl

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